Frequently asked questions

Where other tools focus on a single aspect (SEO or grammar checking), Textmetrics offers a complete, tailor-made solution for content quality, compliance, and AI governance.

Textmetrics helps organizations improve the quality of their content. The platform shows, through a clear dashboard, what the quality of your content is and where improvements are needed. The editor offers advice as you write, which helps your text meet the guidelines, policies, and laws of your organization. We tailor our software tailors to your needs. The platform operates in twelve languages and enables teams to communicate clearly, accessibly, and effectively. Meanwhile, they enhance their content quality step by step.

Textmetrics is suitable for anyone who wants insight into content quality and needs support improving or maintaining that quality. It is widely used by corporate management, marketing and communication teams, government organizations, recruitment teams and journalists. Because the software can be aligned with your own guidelines and writing rules, it works for both small teams and large organizations. Anyone who wants to communicate clearly, accessibly and consistently can easily create professional content in twelve languages with Textmetrics.

Textmetrics consists of two components that reinforce each other: the Textmetrics Dashboard and the Textmetrics Editor. The dashboard goes beyond traditional SEO or analytics tools. Textmetrics highlights the strength of your written content and tracks LLM usage, ensuring clear insight into creation.

You get immediate insight into:

• SEO & GEO
• reading level
• inclusion
• layout and structure
• language style
• brand consistency
• tone of voice
• accessibility
• quality and compliance

We configure quality rules to match your needs, allowing you to control both general quality and personalized guidelines. The Editor then gives writers suggestions instantly, improving content while writing according to your guide, rules, and tone. Textmetrics integrates easily with ATS, CMS, CRM or Office environments so teams can continue working in their existing workflow. This brings strategic insight (Dashboard) together with practical support in daily content creation (Editor).

This is handled initially through our team; please contact your Customer Success Manager for assistance.

You can request additional domains through your Customer Success Manager.

You can assign access rights through your Customer Success Manager or during onboarding based on your team structure.

Yes, you receive recommendations based on pages that need adjustments, teams performing below standard and topics that frequently go wrong.

Yes, insights from the dashboard can easily be connected to existing BI systems and other dashboards.

Yes, all rules are customized based on your writing guide, tone of voice and policies.

The analysis is updated weekly, although other frequencies can be discussed, so you always have relevant insight into your website’s content quality.

Yes, all reports are easy to export so you can use them for audits, compliance checks and internal reporting.

Yes, the dashboard checks both linguistic and technical WCAG components, including structure, heading usage and semantic layout.

Yes, managers gain insight per department, team or writer, enabling targeted improvement actions.

The dashboard monitors reading level, inclusivity, SEO, tone of voice, structure, accessibility, sentiment and branding guidelines.

In our gender bias analysis we examine differences in language and word usage and how they are perceived by men and women. We combine these studies with big data analysis of millions of documents.

Yes, this is possible. We can adjust multiple rule sets based on your different style guides and implement them in the Textmetrics software. There will be one general rule set and additional rule sets for different style guides. This is useful when different teams or departments within your organization use Textmetrics. We recommend using the software across the entire organization to ensure consistent and high quality content.

Watch this video to learn more about using the editor. Do you still have questions? Contact us here.

You can only add team members if you have the role of team leader. Go to ‘My Account’ and click on ‘Team Projects’ to manage your projects and team members.

One of our Customer Success Managers is assigned to you and will guide you through onboarding. During onboarding, all possible modules and rule sets are discussed, including your company’s specific requirements and policies. Your Customer Success Manager ensures that the system is optimized for all your needs.

Textmetrics is accessible as a browser app and has plugins for MS Word, Google Docs and Outlook. There are also plugins for popular content management systems such as WordPress, Drupal and applicant tracking systems such as SmartRecruiters, Pageup, UKG, Ubeeo and many more. Custom integrations are possible through our API. For more information, click here.

You can modify rule sets by clicking the ‘Settings’ button next to the ‘Analyze’ button in the editor.

Textmetrics does not sell your data and complies with industry data protection standards as well as a secure infrastructure. You can find more details in our Privacy Policy.

Textmetrics uses various security measures to protect your data, including encryption and firewalls. GDPR gives you the right to access, correct and delete your personal data. Textmetrics automatically removes pages older than 30 days from the application. Textmetrics is also proud of its ISO 27001 certification, which is an ongoing certification process evaluated annually through internal and external audits.

Textmetrics stores data on servers hosted by Microsoft Azure in Europe.

Large organizations often lack quality control on AI generated content. Our software provides insight and solutions for quality and workflow. We offer a customized dashboard that provides insight into your content quality, and the text editor gives real time suggestions on how you can optimize your content. This is made possible through AI techniques such as machine learning and natural language processing.

Machine learning, a part of artificial intelligence, enables computers to learn from data without being explicitly programmed for specific tasks. Read more about machine learning and how Textmetrics applies it.

Textmetrics automatically detects the language of your text. The software supports twelve languages and can translate into any language you need.

You can reset your password by clicking the login icon. Click ‘I forgot my password’ to reset it.

To change the interface language, click your profile icon in the dashboard. Go to Language and select the language you want to switch to.

Textmetrics helps you write better content by providing feedback on readability, SEO, diversity and inclusion, (employer) branding, and tone of voice. It also helps identify and remove biased language in your texts and ensures that everyone in your target audience is addressed.

Based on your guidelines we can train Textmetrics. Examples of personalized rules include tone of voice, formality, jargon and much more.

Textmetrics offers a free demo. After the demo we are happy to discuss the options for a tailored trial account. Request a demo without obligation.

The price depends on usage and the size of your organization. We are happy to work with you to find the best price for your needs. Contact us for more information.

You can request a demonstration by clicking here.